Five minutes with Zinah Mohammed
Zinah Mohammed is the head of cleaning services at Dubai-based FM company ServeU
Tell us a bit about your role at ServeU?
Heading the cleaning services division at ServeU, I ensure high quality standards of cleanliness are delivered to our clients across the UAE in accordance with the cleaning techniques and values set forth by the British Institute of Cleaning Science (BICSc).
What do you love most about your job?
I believe I am a ‘People Person’, so the one thing I love the most about my job is the opportunity to meet customers from different business sectors across the UAE. This provides me with not only an insight to the current markets, but also a chance to gain further knowledge about the trending topics and their impact.
What is the most memorable project and why?
For me, the most memorable would be my first project which was with the Abu Dhabi aviation sector. It was my first experience handling a large aviation project. Here, I not only got to learn about the complexity of airport operations, but it also further enhanced my ability to handle such projects.
Where do you see the FM industry in 5 years?
Being a firm believer of the currently trending eco-friendly approach and witnessing technological enhancements of cleaning equipment and machinery like never seen before, I see the FM industry playing a substantial part in the transition from Dubai as a smart city to UAE as a smart country.
What is the most challenging aspect of your job?
I would say handling a diverse and proficient workforce of more than 3,000 people would top the list of my everyday challenges, but considering the current FM industry it would surely be providing tailor-made cleaning service packages focused on productivity and efficiency, that not only guarantee high quality standards but also stay within the client’s cost-efficient budget limitations.
What do you like to do in your spare time?
I’m an avid lover of all things historical, and so I love reading books / reports on history as well as watching documentaries. I also spend a mandatory part of my day exercising, whether it’s just a 30-minute run, swimming or biking.