What is the scope of Yardi's Cloud systems for FM?
Aditya Shah, director of Middle East operations at Yardi Systems, writes on the rise of Cloud-based technology in FM activities
Tenants and residents within both, the commercial and residential real estate sectors continue to have rising expectations for technology – most notably about how it will impact service levels and enhance their customer experience and occupancy.
From a management perspective, a competitive environment breeds the need for faster customer-focused services that are highly efficient to streamline operations and reduce costs, while also improving overall returns.
While technology has played a role in the field of FM for a number of years, the advent of the smart apps and an ever-increasing drive towards mobility has seen some seriously significant developments – ones that offer this particular section of the real estate industry much more than just improved productivity.
The Cloud is here – it has been for some time – and more and more businesses are adopting Cloud-based solutions as the cornerstone to enhance numerous aspects of their operations. Mobility undoubtedly offers managers a far greater level of flexibility than ever thought before, and with all these technologies working in synergy, a facilities manager is now no longer reactive, but can manage their day-to-day operations for properties, entire portfolios, and tenants and residents with proactive foresight.
The solutions that are born out of this ever-evolving environment can boost customer loyalty by improving speed of response, driving down the cost of processes and procedures, and delivering a degree of flexibility and scalability to suit a wide range of business models.
While adoption was previously slow, the sector is embracing these opportunities. Managers and engineers can engage in workflows that improve productivity and time management – be that for scheduling preventative maintenance, allocating proximity-related tasks, recording evidence, or signing-off completed works from the field.
Add to this a level of business intelligence that can advance strategies and monitor KPIs, and it leads to a more sophisticated level of FM to enhance numerous aspects of the business.
Yardi Systems has been providing the real estate industry with technology-based solutions since 1984. We deliver Cloud-based investment and asset and property management systems, and pride ourselves on delivering unique solutions that support every aspect of the real estate life cycle.
FM is an integral part of this life cycle, and our dedicated solutions provide companies with a streamlined environment to schedule, track, and manage all preventative, routine, and emergency tasks from a desktop or mobile device. We also offer solutions specifically designed to handle maintenance, inspections, fixed assets, and inventory control management needs.
These solutions support all types of residential and commercial real estate including, but not limited to residential, retail, office, and industrial properties. For more information visit www.yardi.com/ae.