2017 fmME Power 50: 31-40
The Middle East's 50 most influential FM professionals
31. Suneesh Kurup, Executive director, Power Group
Under the leadership of Suneesh Kurup Power Group turned a profit of 17.2% in 2016. Annual turnover for Power Group was in the region of $38.72 (AED142.21m) in 2016. By September 2017, as much as $11m (AED40.12m) had been signed off with Kurup aiming to better 2016 revenues by $7m (AED25m).
This year, Power Group also went past the 4,000 employee mark — it currently employs 4,192 employees out of which 135 are qualified engineers. Power Group also employs 271 female employees. A large sum of funds have also been reserved for training activities, Kurup says.
He is particularly pleased having signed a multi-million dollar service agreement with Etisalat. “We’re operating more than 900 contracts across the UAE, major contracts which I’ve been heavily involved in are with Etisalat, Nakheel and Dubai Silicon Oasis.
Among other major contracts, Power Group is engaged with Nakheel PJMR, Dubai Municipality, MAF ventures, AW Rosthamani group, Fly Dubai, Masraf Bank, National General Insurance, University of Dubai, Habib Bank, Naeem Mall, Sofitel and Oryx Hospitality Group among others.
32. Asif Siddique, Managing director, Deyaar Facilities Management
Deyaar Facilities management (DFM) has wasted no time in broadening its areas of service delivery. A new hospitality division has been set-up within DFM, a strategic decision according to Asif Siddique. “We are forecasting the new division to contribute to 25% of the revenue for 2018,” Siddique says.
The new division is currently negotiating three hospitality projects, which has the potential to add 15% to its revenue — one of those projects is the Millennium & Corpthorne Hotel which is being developed by parent company Deyaar in Dubai’s Barsha Heights area.
Over the next 12 months, DFM will have its hands busy as it will provide TFM services for 77 mosques, Al Ameri Tower, Bay View Tower, Time Opal Tower along with servicing other Deyaar properties and its head offices. Expansion is on the cards as well, as Siddique informs the Kingdom of Saudi Arabia and the Sultanate of Oman are its areas of interest.
33. Ali Hassan Al Harmoodi, General manager, Etisalat Facilities Management
Etisalat Facilities Management’s roots date back to 1976, as it began as an in-house department mandated by the telecom service provider. Consequently, Etisalat FM was established in 2007 as an independent company and is headquartered in Abu Dhabi. Today the company caters to a mix of clients in the commercial, educational, commercial, healthcare, hospitality, ICT and aviation sectors, as well as in the Islamic public sphere.
In August, EFM signed a contract with real estate firm ‘At World’ to provide consultancy and operational services. Ali Hassan Al Harmoodi is it’s general manager, as the firm collaborates with a large number of partners to build an IoT development house that can find automated solutions.
34. Bill Heath, Former MD, Macro
Bill Heath’s name is synonymous with the regional FM sector. After a successful stint with Macro — a relationship with lasted for 15 year — Health retired from his position in the summer of 2017. He served as the chairman of Mace Macro Group and the managing director Mace Macro International, hence it’s nearly impossible for Heath to fizzle out over the evolving regional FM landscape.
He hasn’t officially revealed what’s next on the horizon, but sources close to Heath have revealed he will continue to tee-off in the world of property management and consultancy. There are also a few big projects that Heath could potentially be involved in, more of which will be revealed in January 2018, he says.
35. Sohail Ausaf, Chief financial officer, ServeU FM
ServeU FM — a unit of Union Properties — is in the midst of a corporate restructuring which will see the firm dawn a renewed strategy, which will be put in practise over the next 24 months to 30 months, Sohail Ausaf tells fmME.
ServeU FM currently employs close to 5,000 professionals, and Ausaf says that once the new strategy is implemented the company will double in size, at least with the number of people it employs. He also gives more insight into the renewed strategy and plans.
“Traditionally, Serve U has been big in the IFM space. But we haven’t previously identified which markets we would like to grow, so more recently we felt that the MEP market is something we need to focus on, along with the energy management sector. In addition, we are also going to focus on high-rise cleaning on the soft side,” he affirms.
36. Dilip Khatwani, Chief executive officer — Reliance FM
Reliance FM registered a 9% profit on the back of strong contract wins in 2017. As CEO Dilip Khatwani had forecasted last year, 2017 turned out to be a successful year for the UAE-based FM company.
It won seven major FM contracts in Abu Dhabi, a country wide contract in Kuwait to provide services for Caribou Coffee, and several contracts to service Dubai sites.
The biggest development for Reliance FM and Khatwani was seeing the business grow beyond the Middle East — the firm is now providing select services for the Buckingham Gate project in London, UK. Khatwani shares his outlook for the coming year: “The endeavour is to keep the balance of getting new profitable projects and an energised team with healthy cash flows," he says.
37. Ali Deryan, General manager, Tanzifco Emirates LLC
Tanzifco added some lucrative contract wins to its already well-established portfolio of clients. It now provides cleaning services for Dubai Municipality, Ministry of Health & Prevention, Mushrif Palace-MOPA, Meydan Group, Emirates Identity Authority Abu Dhabi. It also provides overall soft services for the RTA, Al Rahba Hospital, Ministry of Community Development, Ministry of Human Resources and Emiratisation, Ministry of Interior, Corniche Hospital, Sheikh Khalifa Medical City.
Ali Deryan says: “UAE, Kuwait and Oman are the most important Middle Eastern markets for Tanzifco. The FM sector is rapidly expanding in these markets and Tanzifco foresees abundant opportunities and expects more business from a diverse client base as the FM industry continues to mature and catch up with its global counterparts. Furthermore with the Expo 2020 the market is open to all professional players.
38. Mohammad Molham Othman, Managing director – Engineering Techniques Services
Engineering Techniques Services (ETS) is one of the powerhouses in the regional pest control space. Building on its successes from 2016, Mohammad Molham Othman and his team managed to add a few more high profile clients to its portfolio.
“We were able to extend and renew our business relationship with our major clients such as Emirates Group, Majid Al Futtaim Hypermarkets and Kuwait Food Co. Americana. Recently we won the contract to provide pest control services for Emirates Post Group (for all its post offices and buildings) along with providing our services to all retail and F&B outlets of the M.H. Alshaya Group.
The significant change for Othman and ETS has been in the sharp rise of technological implementations. “We have introduced smart RBS for rodent control, for example, its time-saving and gives us quick response. The system reduces high usage of pesticides, which aids in sustainable and green practices. Sensors allow the system to focus on areas with high infestation thanks to the information it collects, which saves time in detecting areas where pests breed,” Othman said.
He added: “We are now focusing on offering smart services — gathering information through IoT and its integration with our services. This results in cost reduction, while providing high standards of service.” While, implementation of technological methods can incur significant investments, Othman says companies are well-aware of its added benefits.
“It all starts with the client’s awareness (that technology comes with a cost but its benefits far outweigh it). Many clients are also unaware of the new regulations that have been introduced in the hygiene space. So, if we compare a like-for-like scenario of our services, the discussion becomes a lot clearer. Clients understand its importance for sure,” he said.
In terms of new products being introduced, Othman says ETS has also launched drone services to tackle the bird menace especially faced in residential communities. “The drones do not harm birds when they get close to homes or villas, it in turn scares them away by simulating sounds of their predators,” he says
“It might seem like a simple solution but the bird menace leads to a lot more cleaning and maintenance dilemmas, which FM companies are tasked with solving. In some cases, it causes irreparable damage to facades and surfaces. So this solution goes a long way in eliminating the problem from the source,” Othman said.
39. Youssef Bin Zayed, General manager, Al-Futtaim Engineering FM Division
Al-Futtaim Engineering FM Division has found its footing under its general manager Youssef Bin Zayed. Having shared a relationship with its MEP division for several decades — the FM division sprung to life in 2012. Bin Zayed took over as GM of the FM division in 2016.
Although smaller compared to Tier 1 FM companies, he believes the Al-Futtaim Engineer FM Div. has grown in the last few months. “Overall our business has grown by 43%,” he told fmME in an interview earlier this year.
Bin Zayed says while the FM division is considered for Al-Futtaim related projects it needs to take part in the tendering process. Which is why around 65% of its business is non-Al-Futtaim projects Bin Zayed reveals.
40. Nishant Ravindran, General manager Inaya FM
Nishant Ravindran has been with Inaya right from its inception in 2011, when the Belhasa-backed FM operator announced itself on the scene as an integrated service provider. Today, the company employs more than 700 professionals, and manages 462 hectares of residential community.
Nakheel and Wasl Properties continue to be Inaya’s biggest contractors, as it services the Gardens, Ibn Batuta Mall, Al Badrah Residences, Dragon Mart Mall, International City and SOHO to name a few.
Prior to joining Inaya FM Ravindran was the facilities engineering manager with Dubai Holding and more recently worked for Nakheel Asset Management.