DLD happy with progress made by Ejari system
System established by Dubai Land Department to protect all parties and prevent the exploitation of the service makes a qualitative leap in upgrading government services
Dubai Land Department (DLD) announced that it has succeeded in achieving a leap in terms of improving the level of government services provided to its customers through the Ejari service.
Ejari is a system that is governed by RERA to make registration of rental / lease agreements easy and accessible to Owners and Real Estate Management Companies of various categories.
Ejari was made mandatory a few years ago for rental agreements in Dubai.
DLD attributes this development to its interest in coordinating with government entities that require the submission of registered Ejari contracts in order to complete all transactions as part of the integration of government services.
Hamdan Hamad Al Madhani, director of Rental Relations Regulatory Department at DLD said: “As a result of our keenness to ensure customer satisfaction, we have provided several channels to register leases, including leasing and real estate management companies that cover all properties managed by these companies, and the Ejari smart application, in line with the government's wise approach to the smart transformation of services.”
Due to the importance of registering lease contracts, and its association with other government services, DLD established systems to limit the exploitation or misuse of this service for any purpose.
The Ejari system thereby helped reduce the misdemeanor of some customers or document-clearing companies that promote through advertisements and social media channels.
The system has also able to prevent entities’ claims to provide workarounds for temporary leasing contracts for use in obtaining services of other government agencies through electronic services, deluding their customers with false promises.
Al Madhani added: “DLD customers must sign their contracts with landlords or anyone certified to manage and rent real estates, and must carry an inspection of the rented apartment. This is to identify if they are receiving all that has been contracted, and to familiarise themselves with the terms of the contract to know their rights and responsibilities.”