Mohammad Molham Othman
Pest control specialists ETS has had a strong year by its standards achieving a 4.5% growth in revenue, with an increase in revenues forecasted before the end of the year. For the financial year ending 2017 ETS registered profits of 29%.
The firm was able to extend and renew its business relationship with major clients such as Emirates Group, Majid Al Futtaim Hypermarkets and Kuwait Food Co. Americana, M.H. Alshaya. In 2018 ETS was also awarded pest control contracts for Al Rostamani Real Estate, Union Properties (Motor City), FAB Banks and Choithrams. These contracts will run in to 2019.
Apart from the UAE market the firm has also set sights on the Sultanate of Oman. Othman says there are several opportunities in the market but the major opening is participating in the bidding process to provide pest control service for the city of Dubai which will be open for private pest control companies, he tells fmME.
Speaking about challenges, Othman says: “Educating the client about new technologies available in pest control wherein it decreases the usage of chemicals at the same time increases efficiency is a sizeable challenge which requires a change in mind-set. A client’s perspective towards new technologies in pest control is usually dismissive. Our strategy is investing more efforts to convince and educate the client that technologies are not an expense rather an investment to improve the service to their respective properties.”