Silver sponsors have their say ahead of the fmME Awards 2018
We meet OBG FM, CoreServ, OSCO and Cofely Besix FM to know a little more about them ahead of the FM awards later tonight
QBG Facilities Management
QBG Facilities Management is a part of Qurum Business Group, an international diversified business services group, with operations across the Middle East, Europe and the Indian sub-continent.
Rooted in Oman, QBG has grown into a leading international business group with more than 40 years of experience in bringing management expertise, local knowledge and targeted investments to a range of business sectors.
Today, QBG has more than 5,000 employees, working across the group. In addition, the firm also has a range of strategic investments in real estate, financial services including investment banking, marine surveys, engineering and staffing solutions. QBG Facilities Management is trusted by some of the biggest businesses and organisations in the region.
Today, QBG FM has some of the biggest and most influential real estate, hospitality, finance and retail companies amongst our private sector partners.
As a fully approved government vendor, the service provider is also well-known for delivering high quality, customer-focused operations in the public sector.
Altogether, more than 400 companies in the UAE have chosen to place their trust in QBG Facilities Management offering the full range of hard FM and soft FM services, complemented by industry-leading consultancy. QBG is one of the leading Integrated Management Systems (IMS) certified companies in the region, having the combined certificates of ISO 9001, ISO 14001 and OHSAS 18001.
CoreServ is a UAE-based company offering facility management services at international levels with emphasis on effective customer service and efficient delivery. CoreServ focusses on reliability, transparency, efficiency, and attention-to-details via its team of experts who have been trained and specialized not only in their relevant trade skills but also at providing unparalleled service.
The name CoreServ is derived from the very concept: “CO”mmitted, “RE”liable, “SE”rvice; a sister company of ECC, we pride ourselves in offering services from the core up and beyond while upholding the reputation and vision of the parent company.
Established in 2014, CoreServ provides facility management services across all sectors of commercial, industrial, governmental, and residential developments.
As part of the company’s philosophy, CoreServ is meticulous in its aim to enrich the UAE by providing innovative solutions and expertise, while exceeding the unique requirements of clients and stakeholders.
At CoreServ, customer service and satisfaction is paramount; this is reflected in its multilingual staff, who have been trained professionally to deliver the best service across the spectrum. Furthermore, the company adheres to a strict code of providing cost-effective, efficient service to the facilities ensuring that its clients’ properties are maintained at an optimum level.
The journey of success started in 1971 when a team of 30 engineers from Shapoorji Pallonji Group (SP Group) landed in Oman to construct the Qasr Al Alam palace for his majesty of Oman. After successfully delivering the landmark project, OSCO expanded its presence as a construction and facilities management service provider with a blend of Omani soul and values of the SP Group.
Over the years, OSCO’s (Oman Shapoorji Company LLC) diverse portfolio has included properties for government, ministries, educational institutions, public and private housing complexes, hotels and resorts, monuments, mosques, shopping malls and many more. OSCO operates a fully integrated FM division that combines more than 40 years of experience, an established methodology to deliver dynamic solutions, and the latest in facilities maintenance and management systems to streamline business processes, reduce costs and increase operational efficiencies for clients.
Continually evolving and setting new standards within the industry, OSCO’s FM division has played a vital role in shaping the FM sector in Oman. Today, the company proudly claims a high customer retention score exceeding 90% and is the preferred IFM partner for Royal Properties and other iconic projects in the Sultanate.
Not only does OSCO have established processes in providing quality solutions, but the team believes in continuous improvement of processes leading to reduced cost. Embedded in their culture is also a strong commitment to adding value to each client through new ideas and processes and they work in partnership with the client to continually evolve better ways to support their management team in the achievement of their goals.
Cofely Besix Facility Management
Cofely Besix Facility Management LLC is a joint-venture established in 2008 by Cofely and the BESIX Group, to provide first-class integrated facility management services in the Middle East. The company employs 1250 staff members in the UAE and 800 in other GCC nations.
Cofely is part of ENGIE, worldwide global energy player. GDF SUEZ is now ENGIE. The BESIX Group, active for more than 50 years in the Middle East, has a wide range of experience of real estate and infrastructure construction. The strengths of these two companies were combined in order to deliver the most critical part of facility management — the maintenance of technical installations and energy management.
Cofely Besix Facility Management delivers an integrated facility management model which provides the ability to offer multiple services on multiple sites, all through a single point of contact. That means that we offer a complete range of maintenance, cleaning, management solutions and essential multi-disciplinary trades, supported via a 24/7 call centre, to every industry sector, from residential and commercial to educational and airports.
Cofely Besix Airports & Logistics Services, a division of CBFM, is fully conversant with every aspect of airport specialist services, utilising multi-skilled staff to deliver maximum efficiency and add value at every level.