Ejadah crowned Overall FM Company of the Year 2020
The firm has grown exponentially over the past year with employee count now crossing the 8,000 mark
Ejadah won the Overall FM Company of the Year at the FMME Awards 2020.
With 97% contract retention, Ejadah manages over 116 million square feet of portfolios in Dubai, Abu Dhabi, Al Dhafra, Al Ain and RAK. With a clear focus on implementing forward oriented innovation, the demonstrates its credential as one of the leading services provider of customer experience management, said one of the judges.
In 2005, Ejadah became the first FM brainchild of the Dubai Holding Group. Today, Ejadah consists of three operating verticals that span all segments of the FM cycle – Idama (Facilities Management), Arkan (Security Management) and Shabaka (Unit Services).
The firm has grown exponentially over the past year with employee count now crossing the 8,000 mark and several prestigious contract wins including Meraas City Walk, Box Park, Kempinski Hotel and Residences, Emerald Palace, Dubai Parks and Resorts, Global Village, currently some of the most iconic projects in the region.
Talking about the win, Tarek Nizameddin, senior executive director, Ejadah, said: “We are thrilled for being selected as the overall FM company of the year. This category is recognised as ‘THE’ industry award and wining it reflects Ejadah’s commitment to offer the best to our clients with the focus on innovation, our people and customer centricity.
“Ejadah has very big plans for the future. We will continue the enhancement of our services by focusing on innovation and technology, training & development of our team and expanding to new segments and regions.
“I would like to add that during these unprecedented times that the whole world is currently experiencing and navigating through, the future is about our ability to think differently. And here comes the role of FM companies to leverage emerging and disruptive technologies to come up with compelling digital value propositions to the customers in specific and our communities in general.”
Ejadah has invested in the latest facilities management technologies and continue to provide premium services to their wide portfolio with the use of drones, robots, advanced computer aided systems and apps as well as Artificial Intelligence and the integration of Internet of Things (IoT) to ensure operational efficiency.
The highly commended was Emrill who was lauded by the judges for being a household name and industry veteran. This FM firm continues to evolve and seek the appetite to develop as a worldwide FM solutions provider.
On Emrill’s plans for the future, Stuart Harrison, CEO, said: “We’re delighted to be recognised for our achievements, which is a credit to how hard the whole team has worked over the past year. In 2020, we’re going to continue to focus on redefining the client experience through continuous improvement and innovation, raising regional FM standards and developing our talented people.”
Many of the innovations Emrill has launched over the last twelve months have resulted in increased efficiency and time saved. For example, its efficiency-enhancing app enabled a system-driven approach for housekeeping activities, increasing productivity and proactivity. Using their smart devices, housekeeping staff can follow a set route and tasks are automatically triggered when they are in the vicinity of required work. Following the app’s launch, Emrill has been able to reallocate a significant portion of its manpower to other sites while still completing the same number of tasks as before in a shorter period of time with zero complaints.