Tork's new IoT enabled cleaning software system looking to increase efficiencies
Tork’s new software addresses operational redundancies in soft services as it helps better manage resources, Khalid AbuSharia reveals more
New studies by Tork EasyCube, a facility management software for data-driven cleaning, has presented new levels of efficiencies as the FM industry is looking to seize new opportunities from technology. For instance, at least 20% of total man-hours are saved through data-driven cleaning and fully replenished dispensers on average 99% of the time.
The global cleaning services market is expected to reach $74 billion in revenue by 2022, growing 6.2% on average each year. However, the industry is also facing evident challenges, such as low profit margins, high staff turnover and frequent customer churn.
It is estimated that the average cleaning company loses up to 55% of its total customer base every year. As the Internet of Things (IoT) starts to impact a variety of industries, the cleaning industry also looks for new opportunities and new ways of working.
The Royal Institution of Chartered Surveyors (RICS) and International Facility Management Association (IFMA) is quoted as saying: “Applying new forms of technology both to enhance the management of facilities and to create new kinds of work experiences may be the single most important challenge facing facility management professionals.”
Tork EasyCube sensors in facilities measure visitor traffic and refill levels, and translate that into real-time information about cleaning needs. This allows facility managers and cleaning teams to be efficient and do exactly what’s needed, when and where it’s needed — even in complex high-traffic facilities.
The system works better than others that are still in beta mode and Tork EasyCube currently has more than 100 customers. These are high-traffic venues ranging from amusement parks and shopping malls to airports and office buildings. All working with data-driven cleaning enabled by the real-time information from Tork EasyCube.
Anna Königson Koopmans, European marketing manager for Tork Solutions said: “One of the toughest cleaning challenges known to the industry is handling complex facilities. Technology in itself cannot create new processes, but getting access to real-time data and new kinds of insights makes it possible to work in completely new and smarter ways. It’s a paradigm shift in the cleaning industry, and now we can prove the value.”
The studies also show that with traditional cleaning, on average 89% of dispenser checks are unnecessary. Microsoft understands the importance of keeping data especially given the constant growth around IoT.
Taking a look at a few use case scenarios; the 22,000m2 IKSU sports facility in Umeå, Sweden implemented Tork EasyCube.
The size of IKSU’s facilities meant that the FM service provider was already doing up to 64 hours of cleaning per day. They, hence, connected 300 dispensers throughout the facility.
This resulted in the elimanation several redundant trips by the service provider’s staff to check on dispenser levels.
The client and FM service provider were hence able to make new decisions with long-term impact on IKSU’s business, including charting and comparing monthly needs to more efficiently and allocating resources over the year.
Meanwhile, another use case scenario saw the number of Unilever’s cleaning rounds reduce from 90 visits to 68 visits per day. Here more than 260 connected devices throughout the building collect data on dispenser filling levels and visitor numbers.