Grundfos voted best firm for customer value in awards ceremony
The award is presented each year to companies that have demonstrated outstanding leadership in key areas such as technical innovation, customer service and strategic product development
Grundfos has been voted the best company for customer value in the Middle East’s water and wastewater sector, in the 2019 Frost & Sullivan Best Practice Awards.
The award is presented each year to companies that have demonstrated outstanding leadership in key areas such as technical innovation, customer service and strategic product development. It comes on top of the Grundfos’ Frost and Sullivan 2018 Global Company of the Year Award for exceptional organic growth and focus on innovation.
The latest award further underlines Grundfos’ leading position in the Middle East water and wastewater market, and its role in leading the region towards a more sustainable future.
“We are dedicated to providing pioneering solutions to the world’s growing water and climate challenges and improving quality of life for people,” said Kostas Poulopoulos, Grundfos Area Managing Director for the Gulf, Levant and Pakistan. "We work closely with customers, at every level, so that we can understand their needs and develop solutions that bring the biggest benefit to both them and the world they live in.
“We put customers first in everything we do, from developing ground-breaking solutions to their problems, to providing them with efficient and intelligent products and first-class service and support."
Grundfos has been pioneering water solutions for more than 70 years and has led the world in the development of digitally enabled ‘smart’ pumping systems, which are now driving massive efficiency improvements throughout the water and wastewater industry. By adjusting automatically to changes in demand, these pumps have been proved to increase system efficiency, reduce water wastage and cut energy bills by up to 80% for some customers.
Around the world is has been calculated that pumps alone account for 10% of all electrical energy used. By upgrading to the new generation Grundfos pumps this figure would be reduced by around 40%, making a significant contribution to addressing our growing climate change problems.
Frost and Sullivan adjudicators, who select the award winners via a programme of interviews and industry research, were also shown examples of projects where Grundfos had worked with customers to deliver safe and affordable water for the first time to remote villages, solve flooding problems in large water pumping stations and revitalise polluted rivers.
“Our work with customers has helped to make Grundfos the best-known brand in the Middle East”, said Sikander Ejaz, Grundfos Area Marketing Lead for the Gulf, Levant and Pakistan. “It is a two-way process. By working with us, customers get the best and most efficient solutions to their water and waste challenges.”
The award was presented to Grundfos at an awards ceremony held at Dubai’s Atlantis, The Palm Hotel on Wednesday evening 11 December.